Delta Dental of Kentucky COVID-19 Relief

Provider Advance Payment Program

4/30/2019 UPDATE: As providers begin reopening their offices, we are extending our application period to May 15, 2020. We are also allowing providers to apply for up to 2X of 60% of 2019 average monthly claims.

Average Monthly Claims = $5,000
60% of Monthly Claims = $3,000
2X 60% of Claims = $6,000
Provider is eligible for an interest-free advanced payment of $6,000

As of March 18, 2020 Governor Beshear issued an executive order to cease all non-emergent medical and dental procedures, which is vital to slow the spread of the novel Coronavirus ("COVID-19") throughout the Commonwealth.

In response to the COVID-19 pandemic and Governor Beshear’s executive order 2020-215, Delta Dental of Kentucky has developed a Provider Advance Payment Program. While this executive order is in place, we understand the financial strain it may cause for medical and dental facilities. This program is available to our PPO™ and Premier® participating network providers affected by COVID-19. Our network providers are important to us and we want to provide support to you during this challenging time. This program aims to provide financial support for operational expenses and continuous essential healthcare services during these unprecedented times.

The Provider Advance Payment Program provides the opportunity for our participating providers to receive an interest-free advance payment from Delta Dental of Kentucky. Advancements of up to 60% of your 2019 average monthly claims reimbursement from Delta Dental of Kentucky ($40,000 maximum advance) are available.

The application period for participating providers is open through May 15, 2020 11:59 p.m. (EST). All advancements will be issued solely through EFT. If you have not yet signed up for EFT, please do so before applying at Dental Office Toolkit.

Provider Advance Payment Program Qualifications

  • Applicant must be a participating provider in at least one of our networks, Delta Dental PPO or Premier.
  • Participating providers (including all providers under the Dental Practice TIN) must be in good standing to qualify.
  • Dental Practice must operate in Kentucky and serve Kentucky residents.
  • Dental Practices with multiple locations/TINs may submit only one request, under one TIN.
  • Electronic Funds Transfer (EFT) payment set up is required.

Additional Requirements

  • The minimum Advance request is $1,000.
  • The maximum Advance request $40,000.
  • Approved applicants must return a completed Agreement to before funds are released (through EFT).
  • The approved Advance must be repaid over a 6 month period, July 1, 2020 – December 1, 2020.
    • Advancement repayment will be divided into 6 equal payments.
    • Delta Dental of Kentucky will send an invoice each month beginning July 1, 2020.

Applicants acknowledge and agree that participation in the Program is voluntary and that any and all decisions made on final approved amounts shall be at the sole and absolute discretion of Delta Dental of Kentucky.

What to expect once you have submitted your application
Applicants will receive a response to their application from Delta Dental of Kentucky in 1 to 2 business days. Once approved, a completed Agreement must be sent to Once we have received a signed Agreement, the approved advancement funds will be deposited into your account within 5 to 7 business days.

All applications are due by Friday May 15th 11:59 p.m. (EST).

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